Been stuck in a lift? Our new sofa got stuck in this lift for quite some time.
The Ikea guys stuck it in there, the doors closed, the sofa shifted itself onto the -1 (locked basement) and down it went, the doors opened, the sofa slid half out and there it was, stuck. The lift doors couldn’t shut for it to be called back up and we don’t have keys for the basement.
Made a great impression on our new neighbours! And the phrase we needed was not to be found in a phrase book and as far as I recall we hadn’t covered this situation in any language class:
Sorry to bother you, our new sofa is stuck in the lift which is stuck in the basement which is locked and we can’t get it out. Help?